Privacy

Last updated: November 5, 2025

This Privacy Policy explains the types of personal information we may collect, process, and use when you use Idoej.com and its related services (hereinafter collectively referred to as "Idoej," "we," or "our"). We highly value your trust and are committed to protecting the security and privacy of the information you provide to us. Please read this policy carefully to understand how we collect and use your information. By using Idoej.com or its services, you agree to the practices and terms described in this Privacy Policy.



Types of Information We Collect

a. Information You Provide

When you register an account on Idoej.com, subscribe to email newsletters, complete a purchase, or use other services, we receive and store the information you actively provide. This may include personally identifiable information such as your name, phone number, mailing address, and email address, as well as payment information such as credit or debit card number, cardholder name, expiration date, and billing address.


b. Information from Other Sources

We may periodically obtain information about you from affiliated companies, business partners, or other independent third parties and integrate it with your account information. This information may include updated shipping addresses, purchase history, or demographic information.

Furthermore, if you register or link your Idoej.com account using a social media account, or use our social media features, we may obtain your information according to the policies of that social media platform. The information obtained may include your name, email address, profile picture, gender, friend list, and other information you authorize us to access.

In some cases, we may also access location data shared by you and your friends on social media to provide you with more relevant content. Please note that this location data may be shared with your friends on that platform depending on your social media privacy settings.


c. Automatically Collected Information

When you visit Idoej.com or use our services, we automatically collect certain device and network-related information, including IP address, device type, operating system, browser type, and referring website. We may also record your usage behavior, such as pages viewed or actions taken.

The purposes of collecting this information include:

  • Optimizing and customizing your user experience;
  • Diagnosing and resolving technical problems;
  • Managing and maintaining the system;
  • Preventing fraud or unauthorized use. 



How We Use Your Information

The information collected is primarily used for the following purposes:

  • Providing Services and Managing Accounts: Processing your orders and billing, sending relevant notifications, and ensuring your smooth use of Idoej.com services.
  • Communication and Support: Responding to your questions and feedback, and communicating important information or service updates to you.
  • Improving Experience: Analyzing your use of products, services, and the website to optimize features and content and enhance the overall experience.
  • Personalized Recommendations: Recommending special offers, products, or services that may be of interest to you based on your interests and preferences.
  • Rewards and Programs: Recording and managing corresponding offers or rewards when you participate in reward or loyalty programs.
  • Information Collection and Surveys: Soliciting your opinions, including collecting feedback through questionnaires or other means.
  • Security and Compliance: Resolving disputes, handling billing matters, troubleshooting technical issues, preventing violations or illegal activities, and ensuring compliance with the terms of use.
  • Other Uses: Uses otherwise specified at the time of information collection, ensuring transparency and clarity.

The core objective of these uses is to make your experience on Idoej safer, smoother, and more personalized, while ensuring the reliability and compliance of our services.



With Whom We Share Your Information

When using Idoej.com services, your information may be shared with third parties in the following situations:

a. Third-Party Service Providers

We may share information with third-party vendors who provide specific services or functions on our behalf, such as payment processing, customer service, data analysis, marketing, surveys, sweepstakes, or fraud prevention. These vendors can only access and use the information to the extent necessary to perform their functions and may not use the information for other purposes. They must adhere to the same data security and privacy protection standards as us and are bound by confidentiality agreements.


b. Business Partners

We may partner with other companies to offer products or services jointly, or to display partner products and services on our website. If you choose to use these services, we may share your information, including personal information, with these partners. Please note that we cannot control the privacy practices of these partners, so we recommend that you review their privacy policies.


c. Referring Websites

If you were referred to Idoej.com from another website (e.g., by clicking a link on another website to access us), we may share some information with that referring website. Referring websites may use this information according to their privacy practices; we recommend that you review that website's privacy policy.


d. Affiliates

We may share information with other affiliates of the company to provide you with relevant products and services, including information related to skiing and other interests. These affiliates will adhere to the same or stricter privacy and security standards as this Privacy Policy and will provide an unsubscribe option when sending commercial emails.


e. Legal and Security Requirements

We may share your information in the following circumstances:

  • To respond to subpoenas, court orders, or other legal processes;
  • To establish, exercise, or defend our legal rights, including defending against legal claims;
  • To investigate, prevent, or respond to illegal or suspected illegal activities;
  • To protect the rights, property, or safety of Idoej, users, or others;
  • In connection with corporate transactions, such as the transfer of information in the event of a divestiture, merger, consolidation, sale, or bankruptcy.

In non-emergency or non-legally required situations, you will generally be notified when your information will be shared with a third party and will have the option to refuse sharing.


f. Aggregated or Anonymized Information

We may also share aggregated or anonymized information with third parties, such as website traffic, popular products, or trend data. This information does not contain personally identifiable information and is used to help us or our partners improve services, optimize content, and deliver relevant advertising.



Your Choices Regarding Information Collection and Use

You can choose not to provide certain information, but please note that booking, purchasing, or using some features of this website may require providing necessary information to complete the transaction.

You can update, modify, or delete the information you provide at any time and can choose to close your account.

When receiving commercial emails, you will have the opportunity to unsubscribe from these promotional messages. It should be noted that we may still send you important service notices, account management information, or surveys related to your transactions; these types of messages typically do not offer an unsubscribe option.

Regarding the use of cookies, most browsers provide management options in the "Help" or "Settings" menu, including:

  • Blocking the browser from accepting new cookies;
  • Setting the browser to notify you when it receives a cookie;
  • Completely disabling cookies.

Please note that if you choose to refuse to accept website cookies, some website functions may not work properly, affecting your browsing experience and service usage.



Cookies and Other Technologies

This website uses cookies and other similar technologies to enhance your user experience, analyze website performance, and provide more personalized services. Cookies are small data text files stored on your computer or device (if your browser allows).

Cookies are used for:

  • Identifying and remembering you: Cookies help us recognize your device and browser when you previously visited the website and save any preferences you may have set. For example, after registering an account, cookies can remember your login information, saving you the trouble of repeatedly entering it each time you visit. If you choose "Keep me logged in," cookies will record relevant information, but all account data (such as passwords or member IDs) is encrypted for security. Cookies for unregistered visitors do not contain personally identifiable information.
  • Personalizing content and advertising: Cookies help us and our partners display content and advertisements that are more relevant to your interests, both on and off the website. For example, providing more relevant recommendations or promotional information based on your browsing history.
  • Analytics and optimization: Cookies are used to measure the effectiveness of websites, advertisements, and email communications, such as identifying whether you opened an email or clicked on an advertisement, helping us improve our services and content.


Other technologies

  • Local Shared Objects (Flash Cookies): Used to store user preferences and settings (such as volume, mute status) and website animation-related information to enhance the interactive experience. They cannot access other data on your device.
  • Web beacons (transparent GIFs, pixel tags, etc.): These tiny images help us track user browsing paths within the website, advertising interactions, and assist in analyzing email opens and website traffic to optimize website and service performance.


Managing Cookie and Technology Settings

Most browsers accept cookies by default. The "Help" menu in your browser usually provides instructions on how to block new cookies, be notified when you receive a cookie, and completely disable cookies. Please note that if you choose to refuse or disable cookies, it may affect your experience using some website features.

If you have any questions about the cookies or other technologies used on this website, please contact us by email, and we will provide further explanations.



Customized Advertising and Your Choices

Some information collected by this website is used to show you advertisements and content relevant to your interests. To provide a more tailored experience, we may record your browsing behavior on the website through cookies and other technologies. We will combine this information with other data we hold to display content or advertisements that match your interests through Idoej or partnered online services.

Rest assured, we will not combine your browsing behavior with personally identifiable information (such as email address) to serve advertisements on other websites. Your personal information will not be shared with third parties for advertising purposes. Furthermore, we do not allow third parties to directly place advertisements on this website.

Please note that we cannot control or access cookies or other technologies used by third parties for interest-based data collection. The data processing practices of these third parties are not covered by this privacy policy. Some companies may be members of the Network Advertising Initiative (NAI), which provides a centralized platform for users to opt out of targeted advertising served by member companies.



Cookie-Based Advertising Exchange

Like many online platforms, Idoej participates in cookie-based advertising exchanges. Through cookies and other technologies, we collect your anonymous browsing behavior on the website and categorize it into different interest categories (e.g., travel). These interest categories may be shared with third parties (including advertisers and advertising networks) so that they can display relevant advertisements based on your interests.

Rest assured, we do not share your personally identifiable information (such as email address) with these companies, nor do we allow them to collect such information on our website.



Do Not Track Signals and Similar Mechanisms

Some web browsers can send a "Do Not Track (DNT)" signal to websites visited. However, different browsers implement this feature differently, and it is not always clear whether users have actively enabled or understand this feature. Currently, internet standards organizations are developing guidelines to clarify what actions websites should take when receiving such signals.

Currently, Idoej does not respond to Do Not Track signals sent by browsers. Once relevant standards are established and widely adopted, we will evaluate and adjust our practices to ensure compliance with industry best practices.



How We Protect Your Information

We value your experience on this website and are committed to protecting the personal information you provide. While no website can guarantee absolute security, we have implemented multiple layers of protection to mitigate risks, including administrative, technical, and physical safeguards.

Only authorized employees have access to personal information, and access is strictly limited to what is necessary to perform their job duties. We use encryption technology when transmitting sensitive information and have established firewalls and intrusion detection mechanisms between systems to help prevent unauthorized access or data breaches.

These measures are designed to maximize the security of your information, allowing you to use our services with peace of mind.



Children's Privacy

This website is intended for a general audience and is not directed at children. If we discover that a child under the age of 16 has provided us with personal information, we will only use that information to contact the child directly to inform them that they must obtain parental or guardian consent before providing personal information. We will not collect or use a child's personal information without the consent of their parent or guardian.



External Links

This website may contain links to other websites. Please note that these external websites are not governed by this Privacy Policy. We recommend that you review the privacy policies of these websites when you visit them to understand how they collect, use, and protect your personal information.



Accessing Our Website from Outside the UK

If you access this website from outside the United Kingdom, your information may be transferred to, stored, and processed in the United Kingdom. Data protection laws in different countries may differ from those in your region, but we will take reasonable steps to protect your privacy. By using this website and related services, you understand and agree that your information may be transferred to our facilities and to third parties with whom we share information in accordance with this Privacy Policy.



Agreement to Idoej Terms of Use

Your use of this website and related services is also subject to the Idoej Terms of Use. Any disputes relating to this Privacy Policy will be subject to the dispute resolution provisions (including the arbitration clause) in the Terms of Use. These Terms of Use are incorporated into this Privacy Policy by reference.



Updates to the Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in our information handling practices or legal and regulatory requirements. Please check this page regularly for the latest version. We may not send separate notifications for significant changes, but the updated policy will be effective upon posting.



How to Contact Us

If you have any questions or require further clarification regarding this Privacy Policy, please contact us at norva@idoej.com, and we will assist you as soon as possible.